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Frequently asked questions

Have more questions about the Very Good Announcement Bar app? Check out our FAQs for more information.

Product

What is the Very Good Announcement Bar app?

The Very Good Announcement Bar app is a powerful tool for ecommerce businesses. It allows you to create and display custom promotional banners on your online store, schedule them based on region, time, and day, and even perform A/B testing to understand which banners drive more sales.

What is the smart scheduling feature?

The smart scheduling feature lets you decide when and where to display your special banners. You can schedule them based on region, time, and even the day of the week. This ensures maximum visibility and engagement from your target audience.

How does the A/B testing feature work?

Our A/B testing tool allows you to compare the performance of different banners. You can test banners with different designs, messages, or offers to see which ones resonate most with your customers. This feature provides you with data-driven insights to refine your promotional strategy and maximize your sales.

How can I measure the success of my banners?

Through the Very Good Announcement Bar app's A/B testing feature, you can track the performance of your banners. This feature will show you which banners are driving more clicks, and ultimately, more sales. You can use these insights to refine your banner strategy.

How many banners can I create with the Very Good Announcement Bar app?

You can create as many banners as you need with the Very Good Announcement Bar app. This allows you to target different customer segments, promote multiple offers simultaneously, or test various banner designs and messages.

Can I choose where on my website to display the banners?

Yes, you can choose where to display your banners within your online store. You have the flexibility to decide which pages and positions work best for your promotional strategy.

Is it possible to schedule banners for specific regional holidays or events?

Absolutely! The smart scheduling feature of the Very Good Announcement Bar app allows you to schedule banners for specific time zones, making it perfect for targeting regional holidays or events.

Can I control the duration of each banner?

Yes, with our smart scheduling feature, you can control the exact duration each banner is displayed. You can set start and end times to the minute, giving you precise control over your promotions.

Can I link my promotional banners directly to a product or category page?

Absolutely! You can link your promotional banners directly to specific product or category pages in your online store. This helps guide your customers straight to the offers you want to highlight.

How do I get started with the Very Good Announcement Bar app?

Getting started with the Very Good Announcement Bar app is simple. Just download the app from the Shopify App Store, and follow the installation instructions. If you have any issues or need help, our support team is here to assist you.

Will the Very Good Announcement Bar app slow down my website?

No, the Very Good Announcement Bar app is designed to be lightweight and efficient, ensuring that it won't slow down your website. We understand the importance of site speed for user experience and conversion rates, and we've optimized our app accordingly.

Can I use the Very Good Announcement Bar app on my mobile website?

Absolutely! The Very Good Announcement Bar app is fully responsive and will function optimally on both desktop and mobile versions of your website. This ensures a consistent shopping experience for your customers, regardless of the device they use.

Is it possible to schedule a banner for a future date?

Yes, the smart scheduling feature allows you to schedule banners for any future date and time. This makes it easy to plan your promotional campaigns in advance.

How can I get the most out of the A/B testing feature?

To get the most out of the A/B testing feature, we recommend testing one variable at a time (e.g., banner color, CTA wording, promotion type) and running the test until you have statistically significant results. This will give you clear insights into what works best for your audience.

Can I use my own images in the banners?

Absolutely! You can upload your own images to use in your banners, giving you maximum control over their look and feel.

Are there any limitations on the number of impressions or clicks my banners can receive?

No, there are no limitations on the number of impressions or clicks your banners can receive. You can drive as much traffic as you like without any extra cost.

Billing

How will I be billed for using the app?

The app charges will be added to your regular Shopify invoice and you'll be billed according to your chosen payment cycle.

Can I change or cancel my subscription at any time?

Yes, you have full control over your subscription. You can change or cancel your subscription at any time through your Shopify account.

What happens after my free trial period ends?

After your free trial ends, you'll need to choose a subscription plan to continue using the Very Good Announcement Bar app. We offer several affordable plans, all designed to give you the best value for your promotional needs.

What happens if I change my Shopify theme?

If you change your Shopify theme, our app will continue to work as usual. If you face any issues, our support team is ready to assist.

Can I try the app before I buy it?

Yes, we offer a free trial period for you to explore and experience the app before deciding on a subscription.

Customer Support

What kind of support can I expect from the Very Good Announcement Bar team?

Our team is committed to providing you with the best possible support. We offer support through multiple channels including email and live chat, and strive to answer all queries within a short period.

Can your customer support team help me set up or customize the app for my specific needs?

Yes, our customer support team is more than happy to assist you with setting up or customizing the app to fit your specific needs. Whether you need help understanding certain features or tailoring the app to your store's design, we're here to help.

How quickly does your customer support team respond to queries?

Our customer support team aims to respond to all queries within 24 hours. We understand the importance of timely assistance, especially in the ecommerce world, and strive to resolve issues as quickly as possible.

Technical

Is the Very Good Announcement Bar app compatible with my ecommerce platform?

The Very Good Announcement Bar app is specifically designed for Shopify, one of the most popular ecommerce platforms. If you're using Shopify for your online store, our app will integrate seamlessly.

Is your app compatible with all Shopify plans?

Yes, our app is compatible with all Shopify plans, from Shopify Basic to Shopify Plus.

Can I use the Very Good Announcement Bar app for my specific type of store?

Yes, the Very Good Announcement Bar app is designed to be flexible and adaptable for all kinds of ecommerce businesses. Whether you run a clothing boutique, a tech gadget shop, or an artisan bakery, our app can help optimize your promotional strategy and boost your sales.

Do I need any technical skills to install the app?

No, you don't need any technical skills to install the app. It's a simple process, and our customer support team is available to assist if needed.

 How can I customize the banners?

Our app offers an intuitive interface where you can add your own text, choose your banner's styles, and link it directly to your special offers. You have the flexibility to create as many banners as you need to match your brand and your promotions.

Is the app mobile responsive?

Yes, our app is fully responsive and is designed to function optimally on both desktop and mobile devices.

 How often do you update the app?

We continuously work on improving our app and release updates regularly to ensure it meets our users' needs.

 Does the app support multiple languages?

The app currently supports English, but you can create banners in any language to cater to your target audience.

 Does the app support multiple currencies?

Yes, our app supports multiple currencies. It will display prices in the currency set in your Shopify store settings.

Can I use the Very Good Announcement Bar app in any country?

Yes, the Very Good Announcement Bar app is available for use worldwide. You can even schedule banners to appear in specific time zones, making it perfect for international businesses.

Do I need any coding knowledge to use the Very Good Announcement Bar app?

No, you don't need any coding knowledge to use the Very Good Announcement Bar app. The app is designed with an intuitive interface, making it easy for anyone to create, schedule, and manage promotional banners.

Does the app comply with GDPR and other privacy regulations?

Yes, our app is fully compliant with GDPR and other relevant privacy regulations.

Installation

Is the Very Good Announcement Bar app easy to install and use?

Yes, the Very Good Announcement Bar app is designed with user-friendliness in mind. It's easy to install, and setting up your banners is a straightforward process. Plus, our customer support team is always here to assist you if you need any help.

Can I install the app on multiple Shopify stores?

Yes, you can install the app on multiple Shopify stores, but each store requires its own subscription.

How do I uninstall the app?

You can uninstall the app by going to your Shopify Admin, selecting Apps, then clicking the delete icon next to our app.

Is my data safe with your app?

Absolutely, your data's security is our top priority. We follow all best practices to ensure your data remains safe and secure.

What should I do if I encounter a problem with the app?

If you encounter any issues with our app, please reach out to our customer support team through email or live chat. Provide as much detail about the issue as you can, including screenshots if possible. We'll work to resolve the issue as quickly as possible.

Will your app slow down my Shopify store?

No, our app is designed to be lightweight and efficient, ensuring it doesn't affect the speed of your Shopify store.